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stituation

During a PI Planing event, Agile Release Trains (ART's) were using teleconferencing tools to communicate face-to-face with each of their off-shore groups. Teleconferencing equipment would fail intermittently introducing confusion and frustration on how on and off-shore groups would complete their planning each day.

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Challenges

Poor audio and video technology created frustration and miscommunication concerns through feature breakdown sessions when mapping out all remaining feature during PI Planning.

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Actions

Equipped team members with separate breakout rooms and backup alternative collaboration devices . Empowered teams to make more localized decisions on planned work and keeping teams time boxed that illustrated more effective measured outcomes. 

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Back

results

Generated higher employee net promoter scores by strengthening trust, respect and collaboration with on and off-shore teams during PI Planning. Positioned the product teams to expand communities of practice that focused on cross-functional skillset, shifting mindsets from component teams to more feature based delivery.

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